Customer Testimonials

Showed up on time & did an excellent job! Great price, great service. Highly recommend.

Great customer service and good prices. Easy to call and set an appointment.

Appreciated the office staff and how they handled my order. I also appreciated the techs who came out. They were courteous and helpful.

Super-fast glass replacement, excellent communication, highly recommend A++++

Folks got me in and out quickly

Quality work and great customer service.

Very professional, and very quick . And very nice atmosphere, and helpful personal.

Fast an friendly service

The technician was very pleasant and did a great job. They were prompt and communicated with me very well.

very efficient and professional

Glass Doctor always takes great care of our window needs

Painless experience,quick and affordable

I recently had to replace the windshield on my daughter’s vehicle. I called several places to get quotes. Glass Dr. in Lubbock TX. was by far the most reasonably priced, I saved several hundred $’s by going to them. The work and …

The company was easy to work with and the end result was awesome.

Glass dr. Fast, fair and efficient

Glass Doctor came out to a house we were getting ready to sell and fixed two windows for us. The time from estimate to actually fixing it was very short and the repairs themselves were super quick. Along with cleaning up the debris from …

Great service! Quick and reliable!

They replaced a windshield in our BMW and did an excellent job. Because it was a BMW it had to be replaced with a BMW original windshield. They ordered it and let us know it was in and called to schedule an appointment. It was ready by noon…

Glass Dr saved me! I tried going to a well known company first and they fell through. I reached out to glass Dr and they were kind, fast and very efficient. I would absolutely recommend them for any auto glass needs. Their prices are very …

Great, quick response coupled with great communication on timing of glass order and installation. Thanks, Glass Doctor.

Edit 8/20 – unfortunately the part fell off within a week of 5/24. I will probably take it to Kia here soon. We just had a newborn so it wasn’t top priority. I’ll keep the five stars because they really tried.

Edit 5/24 – I recommend glass…

Amazing work

Asked for an OEM windshield and the answer was yes and I didn’t have to take out a loan to pay for it! They are professionals from the front office to the bays. The cameras were recalibrated on site with written verification sent to my …

Same day and perfect job. Invisible repair.

Glass Doctor was QUICK and efficient with getting me in to replace my windshield on my 2022 GMC Yukon. They did a phenomenal job and made the process SO EASY! I am very appreciative of their attention to detail and the care they have for …

The staff is so nice. They fixed my windshield quickly. I would highly recommend them.

I have used Glass Doctors in the past to replace windshield in our cars, and have come to trust their work and very reasonable pricing. Staff at front desk was very helpful and provided us with a quote and time needed to complete …

I had a small chip that turned into a big crack on my windshield. Glass Doctor was quick to get me in and worked with my insurance. They made the process very easy!

We are very pleased with Glass Doctor. Service was quick, installation was very well done. Mark, the tech, was very personable and got the job done quickly and efficiently. We will definitely use them again.

Amazing customer service and loves to keep u company highly recommends

Fast and friendly service!

Very professional, did a Good job thanks.

We had a glass shower door installed. The glass tech was very efficient and friendly. Door looks great. Customer service was also very good. No complaints. Would definitely recommend.

Glass dr was so friendly and quick to fix our repair I recommend them to anyone

Great job!!!!!

Did a great job replacing my windshield. Very professional.

Neal and his team are outstanding! They did a custom shower door for us and we are beyond pleased! The process and installation was seamless and the final product looks amazing! We will definitely recommend Glass Doctor to our family and …

Excellent and fast service!

Very friendly and fast.

Great customer service

Great place to get all of your Glass needs taken care of!

Heather at the front desk got me in right on time. She was so nice! It only took 1 1/2 hours to get it completed. I definitely would recommend Glass Doctor!!

Glass doctor in Lubbock was very helpful in replacing my windshield and very quick. The staff was awesome and nice!! Would recommend them to family and friends and the warranty they offer it's well worth it!!

Exceptional customer service. Friendly staff. Efficient. Quality work.

Service from start to finish is very meticulous, customer friendly and satisfaction guaranteed.

Commendable service!

I’ve been using Glass Doctor for years! They handle all things glass! From rock chip to replacement they do it all and their staff is fantastic! I highly recommend them!

Great service, great management. Quick and flexible scheduling. All around great first experience, highly recommend

Unfortunately I needed a new windshield. It's one of those windshields that projects the speedometer on to the glass, so this had to be recalibrated as well.

I only worked with the front office folks but they were great. They kept me …

Glass Doctor replaced a broken driver side rear window at a very low price and completed the work in under 1 hour. I'm Very satisfied with this company, The office staff is very friendly and courteous.

I recently had to have my windshield replaced and recalibrated. The Glass Doctor team was helpful and efficient. And the windshield has a 12-month guarantee!

Fast, Professional and the best Customer Service. I wouldn't go anywhere else.

Had a rock hit our windshield on the way into Lubbock. The Glass Doctor was in-between jobs and fixed our glass right away. Awesome job. Thanks

Very good service and nice service people.

I had a broken window at my Airbnb with guests staying there. I called two glass companies and they were not helpful at all. I called Glass Doctor around 9am. Glass doctor sent a tech over within in hour of inquiry, gave me an estimate and …

I have used them twice now. Once for a back glass replacement and another for a rock chip repair. Both times, they got us booked and the work was done in a timely manner! Hannah has taken care of both my appointments, she is incredibly …

I was so happy with their service. My windshield had a crack spreading across. They put in a perfect windshield in about an hour and half. My car has sensors and so I didn't know if that affected the repair. I would recommend them to …

very nice staff, quick and reliable. Will be going back when I need glass repair.

They worked quick and did a great job!

Great job!

Always fast and considerate! Best glass company I have ever used.

Good work!

One of the few, if not the only, glass company in Lubbock that will replace window glass without having to buy a whole new window. That was really important for me since my broken window was one of a set of 3, and the manufacturer no longer…

Was quick to come out and answer my questions and give me a quote and had me fixed within a week and a half

They did a great job.

Great place and employees were very helpful. Would recommend

Awesome customer service and reasonably priced!

Quality and Service was Awesome will recommend Glass Doctor to a friend.

Great job on my daughter’s windshield.

Would recommend for glass replacement.

great service and product replacement was great.

Excellent service. Replaced my windshield super fast. Thank you!!

Very professional, great job and quick.

Professional, Fast, Reliable, Excellence

The staff and the experience were exceptional! Very helpful and trustworthy. I just needed an inch cut off of a large bathroom mirror to retrofit back onto the wall after vanity was replaced. They did it quickly and perfectly!

Best choice in town great service and professional experience 👍

Affordable, scheduled quickly, very nice and an amazing job was done on my sons car. Will definitely use again if needed.

This place has fantastic customer service and pricing. They are also quick! They were able to set my appointment quickly and the work they did was quick and fantastic!

Great service from even better people

The team members that came to my house were very friendly and professional. If you don’t mind waiting a while for installation, this is a good company. The only downside is it generally takes a couple of weeks to install after you place and…

Excellent customer service! Thank you so much for getting my windshield replaced.

Hannah is on top of her game!

They are always professional. Their prices are great.

Had my truck in and out in no time. Would highly recommend Neal and his amazing team to anyone. Client for life!

Best prices I've found in Lubbock, and they do great work.

Fixed chip in windshield.👌

Excellent service

A real good job at a good value and everyone is very friendly.

Cheapest in town

All the girls up front where great, very friendly and the guys in the back fixing the window where Awesome!!! and special thanks to Monica for making sure I didn't need anything..Definitely a go to place for window repair

Everyone was very helpful when we had a window and door busted out of our childcare center. They were very responsive and quick to get it taken care of for us. Thanks to them for getting on it as quickly as possible.

Glass Doctor of Lubbock was a delight to deal with – responsive and on the site quick to provide a quote and an interim boarding up until a replacement came in – then a very professional and excellent quality install.

Their friendly and …

Glass Doctor has replaced a couple of our fleet windshields and performed rock ship repair on my personal vehicle. Quality of products and service are outstanding, I wouldn't go anywhere else.

I had a shattered window on a party bus, and not only did they have the window in stock..the turn around time was exceptionally quick! Very professional and friendly.. Definitely recommend!

Service was great! Nice people at the front desk and they changed out my broken window so fast, all in all I was there less than an hour.

I cannot recommend Glass Doctor highly enough. I had a broken window at my business and found them via a quick Google search. They sent a technician out within a few hours for a consultation. The technician was very helpful and informed me …

Tremendous work and value! When we had that huge windstorm last month my windshield had to be replaced and they were over $500 less than using my insurance and Safelite! Will definitely be using them again should I need their services.

Great service, on time and great job!

Needed front door pane tempered had in stock n cut in 20 minutes. Quick and professional.

Even tho the young man to wait on me, and was sick he was still very polite, extremely caring, and qualified in his area of expertise. I pray he's feeling better. 🙏

Kara answered all my questions and made me feel as if I were the most important person in the world. She went over and above to make sure we had the best experience. Not every employee goes the extra mile these days but Kara certainly is …

Great experience all around! Took care of my window repair quickly and at a good price.

Thank you!