Glass Doctor of Bemidji's Customer Testimonials
We use them for all our picture framing needs! We own The Old Schoolhouse and have used them for um 8 solid years! Very quick service and always great with help!
Katie,
Thank you so much for the 5-star review! Return customers and connections among other locals are so important to fostering working relationships in the community. We are overjoyed that you continue to choose Glass Doctor for all of your picture framing needs as well as other miscellaneous projects. We love being your go-to and are always happy to help in any way we can! Thank you for your continued support. It's always a pleasure to work with you!
Very prompt at calling to schedule repairs after a claim was made to my insurance. They were able to get the new windshield and replace the broken one the next day after the claim was made. Service was fast and they even picked up my car …
read moreGlass appointment was prompt and professional. I was a little dismayed that they allowed my battery to die during the recalibration of the camera as they explained it takes awhile and they have to have the car on. Not sure why they could …
read moreHad to order a new windshield. It arrived practically overnight. Arranging a time for the installation was quick and easy. They even took the time to transfer my state park sticker onto the new windshield! The front office staff person …
read moreWas very easy to set up and Jon was great. Kept me informed of when he would be here.....and he was right on time. Jon was quick and professional with the job. He even informed me I was in much need of wiper blades :) I will definitely …
read moreJohn, was on time and very professional! Replaced one of the windows in my shop and it looks so good I almost wanted him to do the rest!
Hi Mike! Always great working with you. Jon is happy to to fix the rest of those panes whenever you are ready ;-) Thanks for taking the time to review us!
Glass Doctor of Bemidji.did a great Job for me.from the first call to finished.they got me back on the road.and heading home.Thank you for a wonderful Job.
Hi Jerry , this is exactly what we like to hear! We pride outselves in taking great care of our customers from start to finish! Thank you for your business and for taking the time to review our auto glass services
They were a little early but did a terrific, professional and fast job at replacing the glass in my picture window. Better early than late! Looks wonderful!
Hi Tracy! Thanks for being able to accompdate us being too early. Scheduling can be tricky and we never want to inconvenience our customers. We appreciate you working with us and for your kind words. I am so glad everything worked out well. Thankyou again!
Glass Doctor of Bemidji was timely, professional and prompt! I am a professional that works from home and the service and respectfulness was appreciated. A-1 glass product and service for my sliding glass door.
Kristine This review made my day! I am so pleased that you are happy with your sliding glass door and our services. I have passed your comments on to our team. We always strive to treat our customers the way we would liek to be treated. Thank you for your business and for taking the time to leave this review!
John did a great job setting up our apointment and the install of 2 windows. He helped us make a educated decision on what glass to choose. Thanks you John!
Heather this is such a nice review! Jon is one of the best in the business. He appreciates your kind words and for trusting him with your glass needs! Thanks for taking the time to leave this review
Great experience. I was nervous as I had a horrible experience elsewhere a few years ago woth a different glass replacement place. That place was shady, did bad work and were not honest. My experience with the glass doctor in bemidjo was …
read moreTrisha, we so appreciate you putting your trust in us. I am so happy we exceded your expectations. Thank you for taking the time to leave this review. It is so helpful to other consumers that may be nervous about using a new company. Your words mean a lot to us. Please lt us know if we can be of service in the future
Very friendly, coordinated with my insurance company, completed work professionally and quickly!
Thank you Jennifer! We love to see this kind of review. We pride outselves in helping customers navigate the insurance glass claims process. We always strive for timliness and professionalism. Thank you for chosing us for your windshield replacement. Keep us in mind for future auto glass and home glass needs!
In very short notice Jon rearranged his schedule to repair the rear window on my Ram.
Jon was very professional and courteous.
Thank you Jon for a great job!
Jeff Smith
Vancouver
Jeff, Thank you for this great review! Glass never breaks at a convenient time – but we do our best to make the replacement process as convenient as possible. I am so glad we were able to acompate your schedule. Jon takes great care of our customers. He will appreciate your kind words Thaks again for doing business with us!
Great service with a smile. I took their offer of a shuttle to my office and it was seamless. They even just dropped my car off too and had me sign to get the keys. Really effortless for me during the work day. Would definitely use them …
read moreRue thank you so much for your kind review! There is never a convenient time for glass to break, so we try to make the glass replacement as convenient as we can. It means the world that you appreciate our services and would recommend us. We appreciate you!
I got my vehicle back when they said so I could make my next appointment. I was very happy with their service
Peter, I am so glad we were able to accomodate your schedule. We always aim to do this and it helps so much when customers are great communicators like you! We appreciate you working with us for your auto glass needs !
Working with them was easy and straightforward! They were able to get the job quoted and complete the same day! Durant was very professional and great to work with!
Aw David Thank you so much for this great review. This is what we strive for. I will pass the comments on to Duran! Thanks for trusting us with your glass needs. Always a pleasure to do business with you!
Glass Doctor has been great to work with. They communicate correctly, show up when they say they will, and do great work! Our tech, Duran, was polite, conscientious, and did excellent work. It was SO nice to come home and see through clear …
read moreTammy! What a wonderful review. The team loved working with you. I am so happy we earned your praise. I passed on your kind words. Thank you for trusting us with your glass business and your home!
Above and beyond. That’s all I can say. Great service to busy people who are dumb enough to throw a rock through a window while mowing but can’t get the time to bring it in. Highly recommended! Window is flawless! Do them a favor and leave …
read moreLove your review Ben! Thank you so much for trusting us with your glass needs. It is indeed “lawnmower throwing up rocks” season! You are not alone. We appreciate you and the time you took give us your kind words!
Service was and is always awesome here, I have been doing business with the Glass Doctor of Bemidji for decades and they have never let me down in all those years. I highly recommend them!
Thank you Dave! Always a pleasure doing business with you! We appreciate your repeat business so much! Thanks for taking time to give us this review! 😊
Simple. Fast and Easy. I dropped my car off at 8:30am and they texted me it was done 2 hours later! All they needed was my keys and a signature to bill my insurance. The glass was so good and clean I had to touch my window to make sure …
read moreVanessa! What a great review. We so appreciate your business and that you took the time to give us this nice review for your windshield replacement. So glad you were pleased with our service. Nicky is who took care of you in the office and Deran and Bradie were your windshield replacement technicians. I will pass on your compliments to them. We’re here to help with any future glass needs! Jane
Very easy process, great quality and customer service.
Kathy, Thank you for the great review! Those words are music to our ears and what we strive for on every job. We are so happy you are pleased with your windshield replacement experience with Glass Doctor. Thank you again for doing business with us!
Jon was great! Enjoyed meeting him and getting our window replaced!
Keith,
Thank you so much for your kind review! Jon really does take the time to figure out what our customer needs so he can brainstorm and get you exactly what works best for you. We're so glad to hear you felt taken care during the process of getting a new window installed. Thank you so much for choosing Glass Doctor. We hope to see you again should you have any more glass needs!
Very friendly staff very knowledgeable and extremely efficient, they did a great job.
Peter,
Thank you so much for your kind review! We are so glad to hear you were so pleased with the replacement of your windshield here at Glass Doctor. We try our best to educate our customers through each step and make sure that you are the sole focus thorughout the process. Each day we strive to ensure our customers are taken care of and back on the road in a timely mannor. Thank you so much for recognizing this and taking the time to provide us with feedback, it's so appreciated!
They made drop off and pick up easy. Got a next day appointment when I called. They contacted our insurance and organized the claim process.
Stacey,
Thank you so much for this wonderful review! Often times when a windshield cracks, trying to align all the details that follow can be the most irritating or time consuming task. We try to make this as easy as possible and take off a lot of the stress when able. It's great to hear that you experienced this and were taken care of efficiently. We very much appreciate your business and review, and hope to see you again should you have any other glass needs!
Fast friendly service.
Michelle,
Thank you so much for leaving us a review for your windshield replacement! We strive to provide service that is thorough but quick enough that you can get back to your busy life. All with a smile because our customers deserve the highest quality of care. It's so wonderful to hear that you experienced this and we really apprecaite the feedback. Please give us a call should you have absolutely any other glass needs!
Very friendly and fast! They got the replacement window right away and scheduled me right in. Definitely would use and recommend them to anyone.
Justin,
Thank you so much for your review! A back glass in a vehicle can be such a pain to break because they make a mess and you have a huge hole in your vehicle. We do our best to get you in here as soon as possible, especially during colder weather. That way you can stay warm and get back on the road! It's great to hear that your expectations were met and you were satisfied with your service. We very much apprecaite repeat business and of course recommendations. Thank you so much again!
The vehicle was done in a very timely fashion and staff was very professional and informative I would definitely go back if I ever need glass work done. Thank you very much Glass Dr. Of Bemidji Mn.
Angela,
Thank, you! So much for taking the time to provide us with such wonderful feedback. It's great to hear that you were explained what was going on in a professional mannor, and that everything was done in a way to save you time. We very much appreciate you coming to Glass Doctor for your windshield replacement and we look forward to seeing you again for your glass needs.
Super fast and fantastic work. Got me in quick and very informative, answered all my questions without me having to ask. Great to work with
William,
Thank you so much, what a fantastic review! We want to educate our customers every step of the way so they know we are doing a thorough and professional job, every time. We also try to be very courteous of our customers time as we know how busy schedules can be. Thank you so much for recognizing this and taking the time to post a review. This is great feedback we can give to our team to let them know they can keep up the great work! Thank you again, we hope to see you should you have future glass needs.
Very professional, always a great job!
Zach,
Thank you so much for your 5-star review! Repeat customers mean so much to us because it means we continue to provide service that they want to come back for. It's wonderful to hear that you are met with professionalism and high quality work time and time again. Thank you so much for continuing to come to Glass Doctor with your glass needs. We are happy to provide this excellent work should you need again!
Windshield replacement was completed over the time I took for lunch.
Ryan,
Thank you so much for your review! We are delighted to hear that your time was utilized effieciently and effectively when you came to Glass Doctor for the replacement of your windshield. We know how busy life can be, and we try to be as courteous of this as we are able to be. We want you to work with your schedule as well so you can get back on the road with a brand new view! We are so glad to hear that you were satisfied with your service. Please see us again should you have any other glass needs!
Everyone was very nice. I was very happy with the service and work that was done. My windshield was finished way sooner than I thought it would be.
Karla,
Thank you so much for the wonderful review on your windshield replacement! It's so great to hear that you had such a good experience when coming to Glass Doctor. We try to be kind, courteous, and efficient when it comes to the work that we provide. It's excellent to see and hear that that came through in every way. Should you ever need any more glass work done, please let us know. We'd be more than happy to help! Thank you so much again for choosing Glass Doctor and taking the time to provide us with a review. We appreciate it greatly!
Excellent customer service and very easy to work with! Job well done!
Kelly,
Thank you so much for your business and kind 5-star review! We are very pleased that you are satisfied with your windshield replacement in your vehicle. There is nothing quite like a brand new windshield to enjoy while traveling the roads! We hope that you keep us in mind for any residential glass needs you may have as well. Thank you so much again!
They are fantastic to work with. Very kind and professional.
They are the first ones we call with windshield replacement or a project for our home.
Becky,
Thank you so much for providing us with a 5-star review for your windshield repair! It's great when we are able to catch them at a point before they crack out and you need a full windshield replaced. Now when the weather is starting to get a bit colder, it's great to look over your windshield and make sure any cracks are taken care of beforehand. Let us know if you have any more spots! We'd be happy to take a look for you as well.
Glass Doctor of Bemidji was fast and accommodating. They rearranged their schedule the week of Christmas to get my daughter's windshield fixed before she had to travel. There were no hassles with insurance, and they were excellent with …
read moreNikki,
Thank you so much for your stellar review! We are so glad it worked out for you and your daughter to get that windshield fixed. We know how busy everyones lives are, especially around the holidays. We take our job very seriously when it comes to creating flexibility and getting the work done efficiently so that you can get back on the road! It was our pleasure and it's just a bonus to hear that you were so impressed. Thank you so much again for the business and for the wonderful review. We hope to see you again should you need anything else glass related! We'd be happy to exceed your expectations again.
These guys are fast and efficient! Something you actually look for in a company. Staff are very friendly and good at what they do!
Chanda,
Thank you so much for your excellent review! It's our pleasure to assist our customers and we are happy to do so. We love that this came through and you were so satisfied with your service. Each day we serve customers we try to start with care and concern, and work towards your end goal. Thank you so much for recognizing this as well as the efficiency. You have touched on all our goals, and it is so apprecaited! We truly hope you come see us again should you have any glass needs.
They were very easy to work with.
Robert,
Thank you so much for the 5 star review on your windshield replacement! We're happy to have gotten you in right away so you could get back on the road for hunting. We appreciate your business and are happy you were satisfied by the end of your visit. Please let us know if there is anything else you need!
Glass Doctor did a fantastic job on my back window. It was really windy one night and a huge tree branch went through it. I called Glass Doctor and quickly got an appointment. It took less than an hour for them to fix my window and …
read moreMary,
We sure are lucky to have such an incredible customer like you, thank you! We are very, very glad to hear that when you had such an unpleasent experience, we were able to turn that around and get you back on the road. Unexpected things happen but it's our goal to make the process as seamless as possible. We love hearing that you experienced that and shared it. It's great feedback we can bring to our team to let them know we're doing a great job. Feel free to come back anytime you have glass needs or questions, we'd love to see you again!
Windshield replaced quickly with no fuss. Good and friendly service. Services will be used again if ever needed.
Valarece,
Thank you so much for the great review! Each day we strive to give customers an experience that will keep them coming back should they have more glass needs. It's great to hear that you experienced that and were met with friendly faces eager to get the job done! Thank you so much for choosing Glass Doctor and for giving us the feedback. It's very appreciated!
Good communication. Prompt service.
John,
Thank you so much for taking the time to provide us with a review! Communication is huge in our job as it's how we effectively let our customers know what's going on and why. We really appreciate you noticing and are pleased to hear it was prompt as well. If there is absolutely anything we could have done better to earn 5-stars, please feel free to reach out to us. We'd love to make it the best experience possible! Thank you so much again, your feedback is very valued.
Called about needing two windows placed. They went to the house measured the exact size. Checked with me on what I wanted. Then went to the house and installed the windows. We were out of town the whole time. Price was very …
read moreHarry,
Thank you so much for the wonderful review! Working with our customers to figure out what they need is one of our favorite parts of the job. Brainstorming so we can find exactly what is needed and how we can achieve that is part of what we enjoy. We understand that flexibility is crutial to get some customers taken care of in a timely mannor. In this case, I'm so glad you felt taken care of all around.
The employees were very kind and very helpful. The work was quality and and quick
Ethen,
Thank you so much for your wonderful 5-star review! Esecially when the weather is cold like this, we really try to hustle and complete residential windows at a resonable cost. We know that having holes open to the elements aren't fun in the first place not to mention these temperatures! We are so glad to hear that you recieved help and kindness, as all our customers deserve. Thank you so much again for coming in and for the wonderful review. We hope to be able to assist you again should you need anything!
Very happy with glass doctor. Had a broken glass window. They were informative and right on schedule. Installation was quick.
Angelica,
Thank you so much for the great review! We are so pleased to hear that were so happy with the installation of your new house window. Our windows to the outiside world don't quite have the same feel when they are broken or fogged up. It's our goal to help our customers get those fixed as efficently and effectively as we are able to! Great to hear this was 5-star worthy and we look forward to assisting you with any other glass needs in the future. Thank you agani!
Decent price, great service, they even gave me a ride back to work and then drove my car back when it was finished so I didn’t have to worry about getting there before they closed. 10/10 no notes 😀 I hope I don’t have to deal with a busted…
read moreGot the job done super quick and very easy to work with!
Brianna,
Thank you so much for the 5-star review! It is so wonderful to hear that you had a good overall experience when coming to Glass Doctor for your windshield replacement. Our ideal is providing a job well done while making it as easy as possible on our customers. We take a lot of pride in our customer service as well as the quality of our work. Thank you so much for noticing this and providing us with a review. We hope to see you again should you have any other glass needs!
Very nice and efficient crew working here
Jackie,
Thank you so much for taking the time to provide us with a review on your windshield replacement! We very much appreciate you bringing your business to Glass Doctor and we're very glad to hear that you were met with kindness and a job well done. If there was anything about your experience that we could do better in order to get those 4 stars up to 5, please don't hesitate to reach out. We love to hear how we can improve when assisting our customers! Thank you again.
They did an absolute great job with the chip in my windshield. Can’t even tell that there was one there.
Siri,
Thank you so much for the 5-star review! We love to meet new customers who hopefully become repeats. It's fun for us to get to know the inviduals we serve, and learn how the work we do helps their lives. Thank you so much for coming in and giving us a try. We are very happy to hear it was so pleasant and your rock chip repair turned out so well. Let us know if there is anything else that we can help you with and we'd be happy to help!
I wasn’t able to drive my car due to my windshield being broken, but they were able to send a mobile tech out to my house and do it all within 45 minutes. The windshield is great quality at a lower price compared with other companies and …
read moreJoby,
What an incredible review, thank you so much! We are overjoyed to hear that you were so pleased with your windshield replacement. Providing high quality service and products at a reasonable and affordable cost is what we strive to complete each and every day for our customers. It's wonderful to hear that you felt this and would continue to recommend us so we can provide that experience to others. Please let us know if there is anything else we can assist you with and we'd be happy to help again!
Easy and fast windshield replacement.
Jane,
Thank you so much for the 5-star review! We are very pleased to hear that you had a pleasant experience when coming to us for your windshield replacement. We try to make it just that, fast and easy. Knowing that windshields never break at good times motivate us to provide good quality service in a timely manner. It's wonderful to hear that happened for one of our customers and we truly hope that when you have glass needs again you will come back and see us. Thank you for taking the time to provide us with a review, it's very appreciated!
Easy to get an appointment for a rock chip. Friendly, fast service.
Kathy,
Thank you so much for the 5-star review! We are so pleased to hear that you had such a good experience with getting a rock chip repair completed. Because it's so important to catch those before spreading, we try really hard to have flexible scheduling that caters to this. We're glad it worked for you and we could get you taken care of. Your feedback means a lot to us and we really appreciate it, thank you again!
My brothers recommended them to me and I would recommend them to anyone needing their professional expertise.
Darlene,
Thank you so much for your wonderful 5-star review of Glass Doctor! We love hearing that you heard of us from a positive experience, gave us a shot, and then had a wonderful experience yourself. We pride ourselves in being able to provide a high quality and professional job while ensuring our customers feel heard and taken care of. It's great to hear that your experience resembled that and we hope to see you again should you have any more glass needs! Thank you again.
Glass doctor is always very reliable to get any glass damage fixed ASAP. They often get things fixed in 1-2 days from first call to them. Highly recommend!
Mark,
Thank you so much for the excellent review! It's great for us to get to help fellow business owners get back on the road. We can appreciate your busy schedule and understand that broken glass does not always have the best timing. We love to hear that you are met with speedy results while we still take the time to do a safe and thorough job that you deserve. We very much appreciate your continued business and really appreciate you taking some time to provide us with great feedback.
Awesome staff! Great service all around.
Natty,
Thank you so much for the 5-star review! So great to hear that you were met with the high quality service that you deserve when getting your glass needs taken care of. It's important to us that we treat our customers with the care that they deserve so they feel like they want to come back. We hope next time you have any glass needs you think of your experience and come right back to us so we can help you out! Thank you so much again.
Prompt and professional service at a good price!
Chuck,
Thank you so much for your review on our replacement of your residential window! We are overjoyed that it worked for us to get to your area so quickly and service that before the cold weather approaches us. We try very hard to collaborate with our customers to have their expectations met at the best price we are able to provide. It's great to hear that you experienced that and were inclined to share. We genuinely appreciate it and hope to see you again should you need anything else!
Good value, quick service, friendly attitude. Highly recommend
Keegan,
What a phenomenal review, thank you so much! You really touched on all the things here that we strive as a team to provide to each customer each day. Your recommendation means the world to us because it means we successfully met your needs to the extent where you'd like others to have the same experience. Thank you very much for your business and very kind review. We hope to see you next time you have any glass needs!
Excellent service
Josee,
Thank you so much for the excellent review! We are so pleased to hear that you were met with the service that you deserve when coming in to get your glass needs taken care of. Each time a customer walks through our door we want it to be a positive experience for them that makes them want to keep coming back! Thank you so much for taking the time to share your positive experience. We hope to see you again should you have any more glass needs!
Great service and it only took an hour to swap my windshield.
Amanda,
Thank you for your 5-star review! Excellent service is what we strive to provide each day to each customer. We do keep safety our top priority but because our team is so proficient and experienced that also means we can get things done in a timely manner. We are happy to have provided you with complete service and that you are satisfied with everything. Thank you again for the business and review. We hope to see you again!
Very timely and profesional
Norman,
Thank you so much for your review! We are so glad to hear that you had such a positive experience with the replacement of your automobile windshield. It is so nice to hear that your expectations were met when it came to timeliness so we could respect your schedule. We always try to keep professionalism at the top of our priority list as well as it is of utmost importance to our business. Thank you so much for sharing your experience, we would be happy to help again should you have any glass needs!
They are awesome! I have gone to them a few times over the years and they have the best customer service! Just recently got a replacment done and they did a great job. Wonderful staff all around. :)
LaBria,
Repeat customers are our favorites! We love when we have customers so happy with us that when they have broken glass again they know exactly where to go to get all fixed up. It's always nice to have a "go-to" shop for things such as your glass needs. We are overjoyed to hear that you were taken care of and met with the highest customer service standards that you deserve as a customer! Thank you so much for the wonderful review, and for your repeat business. We look forward to seeing you again, but hopefully not too soon with something broken, haha!
Great service, quality work, reasonable price, knowledgeable assistance from all staff from scheduling to end of work being done.
Todd,
You hit exactly all the marks that we are striving for! You absolutely nailed what we are trying each day to achieve. Start to finish we want our customers to felt cared for and taken care of by staff who know the work they are doing. For you to walk in and experience that just speaks to the success that we are achieving when it comes to our customers. Thank you so much for sharing that with us and with our future customers too! Please let us know if there is anything else in the future that we can help you with. We'd be happy to provide you with a 5-star experience again.