Customer Testimonials
The Glass Doctor crew (Dee, Jevon, Shawn & Mike) replaced multiple windows for us a month or so ago. They were on-time, courteous, and worked quickly to get the job done right. Appreciate the friendly crew, would use Glass Doctor again!
Melinda, thank you for your business and nice review. Our team loves "fixing panes!"
Jevon and Dee were here to install new glass into 4 windows for me, I am so happy! It looks amazing and they did an excellent job. They were prompt, courteous, and polite and did amazing work. Bravo Jevon and Dee! Thank you!!
Lee, thank you for the review and choosing Glass Doctor of Seattle to provide you with our Fast and Friendly Service
I had a wonderful experience, first of all good old American customer service is something you find rare these days.. the customer service lady who I forgot her name was amazing and helped me with the glass. Mikealyn who helped me order the…
read moreThank you for the opportunity to show you our teams sincere commitment to providing our customers with great experiences!
I had a great experience with Devon today—he was courteous, on-time, clean and did an excellent job! He repaired the broken glass in my home both in the kitchen and upstairs. Looks fabulous and not a trace of remaining garbage left behind…
read moreNaoka, thank you for choosing Glass Doctor for you repair needs and allowing us to show off our "Fast and Friendly Service!"
Dee and Jevon did a great job repairing the glass in our bedroom windows. They arrived on the earlier end of their arrival window, the repair job looks beautiful, and they left our space very clean. They are both kind and easy to work with…
read moreSarah, thank you choosing Glass Doctor of Western Washington to "Fix Your Panes!"
Cassie and Ronda, Were very approachable and it truly was nice to speak to people that showed such a kind and caring attitude. Only if the World would have more people like them. May the Lord Bless you both.
Robert, thank you for the nice review and comments about Cassie and Rhonda! We appreciate you choosing Glass Doctor of Seattle to do your work!
Super proffesional company and made everything so simple. The techs are knowledgeable and answered all my questions. Professional and most of all clean and respectful the whole time and of property. Thank you 😊 was a quick painless …
read moreThank you Janet we love fixing panes!
Very easy to work with and fast, cleaned up after themselves, and felt like a very reasonable price compared to other quotes i was given.
also had many compliments on my cats from the guy who came to take measurements and from when they …
read moreThank you for your business! We love cats!
Cassie and Ronda were great during the appointment setup. Very friendly and easy to work with.
Josiah was a one man crew, awesome and friendly. Very professional.
Thanks Glass Doctors for your service.
Som, thank you for the review and using Glass Doctor of Seattle to "Fix your Panes!"
Josiah was very willing to spend time trying to make brackets work. They didn’t work so he made some inquiries and found what will work. He’s a pleasant guy and seems to enjoy his job. Good experience
Brian and Betty, thank you for your review and your patience with us while we problem solved the issue.
Glass Doctor was great to work with and had great prices. From Adrian, who did the scheduling to Dee and Jevon, who installed the window, I had a great experience. They are a top notch team!
Leslie, thank you for the nice feedback and ackowledgment of our great team! We love taking care of our customers glass needs!
Our first experience with broken windows and was grateful to get a Glass Doctor quote for work within an hour after sending photo and measurements and a date to complete work within 4 days. Shawn did a great job replacing the garage door …
read moreDelaney, thank you for the feedback! It is our goal to be v ery easy and fast to do business with!
The special order glass was exactly what I requested at a very affordable price. Very professional people working in customer service. I would recommend glass doctor to all of my friends.
Ed, I am happy we got you what you wanted, we love to take care of our customers! Than you for the call out to our great team of people! They are what makes it all go!
Devin and Michael are not only excellent technicians they are personable and taught me a few things I did not know about the structure of a window. My experience with everyone I have been in contact with at Glass Doctor has been excellent.
Jack, thank you for your business and the nice review. Happy to hear they were informative as they truly love their Trade and are proud of their skills!
Probably the most professional company I've ever dealt with. From the office people to the guy that did the installation. Friendly and timely. Would give 10 stars.
Helen, thank you for chosing Glass Doctor of Western Washington and the opportunity to provide you with our "Fast and Friendly" Service! We are proud of our people and how they operate and it is nice when it gets acknowledged!
The technicians were very quick and professional when replacing my broken window. The company is very communicative on when the techs are arriving. I passed by the same technicians working on a commercial building in DT Seattle yesterday, …
read moreVince, thank you for noticing the professionalism of our great team as it really matters to all of us! Well I cannot say we wish you the chance of using us again but glass does fail and break so if it does we appreciate that we have earned your business! Also we are great at Shower Doors, Wine Cellars and Glass Railings if upgrades to your home are in the future!
Amazing response and prompt replacement. Installers found a quick solution to an unexpected valance that saved me from a complete window replacement without increasing the initial quote.
I'd trust them with future needs without hesitation.
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read moreRon, thank you for the feedback and I am happy that our great crew were able to solve the unexpected challenge! We take great pride in that!
I'm very satisfied with the repair services provided. Devin was very professional in his craft. He was friendly respectful quick and neat. Devin made my choice with the Glass Doctor a very satisfying experience!
Kevin, thank you for recognizing our great team member Devin! He is the same friendly person everyday with all of us also!
We had a break in over the weekend and were able to get it completed replaced the same day. Highly recommend as they are fast and affordable and very customer service based. Couldn’t be more happy with finding Glass Doctor!!
Skyler, thank you for trusting Glass Doctor of Seattle to take care of your Emergency Service need. You can always count on us!
They always do a great job when they come to my property. I never have a resident complain, and they are always working with us when it comes to a tight schedule. I would recommend them to anyone!
Breanna, we sincerely appreciate you being a valued account of Glass Dooctor of Seattle and we look forward to continue providing you and your residents with professional and courteous service!
Glass Doctor Seattle was a great choice to replace a broken window. They responded to my inquiry quickly. I appreciated the efficient communication and systems to get a quote and then to schedule the install. Shawn did a great job with …
read moreMolly, thank you for choosing Glass Doctor of Seattle to fix your broken window! "We Fix Your Panes!"
Thank you Glass Doctor for the quick and efficient repair. Dee and Jevon expertly and efficiently removed the shattered old window and installed the new window. They even swept up any loose glass. Outstanding service!
Anthony, thank you for the review as we at Glass Doctor of Seattle are very proud of our team members so thank you for the recognition of Dee and Jevon and they great job they did repairing your broken window!
Shawn and Devin were in doing my window, very polite. Paused when they realized the sidewalk below was impacted until they could block it off. New window is in, no mess at all left behind.
Cheryl, thank you for using Glasss Doctor of Seattle for your window repair. You can always count on us to be be resepectful of safety and cleanliness.
Glass Doctor was amazing! I am incredibly happy with the service I received. They were quick, efficient and professional. The craftsmanship exceeded expectations. Josiah handled the install and was in and out in less than 30 minutes. I…
read moreSande, thank you for the review. We train our team that our product is more than glass. It really is "How The Customer Feels When We Are Done". It is very satisfying to get feeback that shows we are accomplishing that in a positive manner! Thank you for the opportunity!
Jevon and Dee did excellent work replacing my broken window and the final result looks perfect. They went above and beyond by fixing unexpected water leak spot as well that I hadn't noticed. Professional service with great attention to …
read moreBabak, thank you for your business and the shout out for the great work by Jevon and Dee. Happy they were able to go above and beyong and address your water leak for you. That is the Glass Doctor Way!
Shawn helped us today on 1/22 and was extremely kind and professional. He clearly walked us through his plan to fix a window leak issue we’ve been having and took care of the work quickly and efficiently. He even over heard us discussing …
read moreJason, Congratukations to you and your finance and thank you for allowing us to do youre repair work!
I recently had Glass Doctor replace a broken triple paned piece of glass. They arrived quickly to put together a quote, got me the quote immediately, and were ready for install much faster than I would have expected, especially scheduling …
read moreJoshua, thank you for the feedback and allowing us to provide "Fast & Friendly Service".
Great job was completed today by Jevon and Dev. Due to a robbery a while back, the side window of our business was destroyed. It is now all new again. Thank you for an excellent job. Highly recommend these two representatives of Glass …
read moreJulia, sorry that you had a robbery. Happy that we could help get you back to new!
Sean and Zach were amazing. They did a great job installing, were very professional. They kept the spaces they installed clean and made sure to communicate well with us. We would recommend glass doctors and would use them again.
Bonnie, thank you for your review and the nice shout out to our team. We will make sure they are aware of the great job they did!
Shawn did an excellent job installing my replacement insulated glass unit. He arrived early, was very professional, and did clean work.
Myro, thank you for taking the time to leave this review! We appreciate and rely on feedback from our customers to make sure we are providing the "white glove" service we are striving for.
This company listened to me when I said I wasn't a morning person and made appointments appropriately! They showed up as promised and were careful and thoughtful. My new windows are well done and working.
Jill, thank you for the feedback, I am happy that we were able to accomodate your schedule!
From estimation to installation, everything was professional, friendly and respectful. Chris did an excellent job of estimating and working with us to determine which windowpanes needed replacement. Ulises and Zack installed the windows …
read moreGary, thank you for the detailed feedback and your comfort with reccomending us to others! Referral and repeat business is vitaly important to us as a company as it is a true measure of how we are performing. Thank you for your business!
I am so happy to find a glass company that takes on small jobs and gets them done so well. Every step along the way was handled with care and surprisingly quickly. I can't say too much about Dee and Jevon and everyone from the initial …
read moreJanet, We love providing solutions big or small! Thank you for the review and your business!
Had a large window installed today. Dee, Uli, Tristan, and Jevon were a prompt and professional team. I appreciated the extra care the team took to ensure they didn't damage existing window treatments (along with anything else) throughout …
read moreBenjamin, thank you so much for the detailed feedback! Really looking to share this with our team as they are really proud of the work they do! We are very fortunate to have great people that love taking care of our customers as it is the foundation for our being in business since 1962! Thank you for allowing us to be your glass company of choice!
Glass Doctor was recommended to me by a friend and so I scheduled them to come out and fix a broken window. Ulises called to let me know when he would show up and he was courteous, kind, and polite. He went staight to work and was done …
read moreRebecca, thank you for the nice review and the oppoprtunity to "Fix Your Panes"! We also appreciate the referral and confidence in Glass Doctor!
Shawn was so amazing and helpful. Was so knowledgeable about the window installation and was able to install the window very quickly. He was very respectful and I think he deserves 10/10. Very grateful for having such a great company and …
read moreAliye, thank you for your business and the nice feedback regarding Shawn, we apprecate it!
I have gone through various glass companies in the PNW and Glass Doctors is by far the best. They are very quick to communicate and every employee I dealt with was very professional. The glass replacement they did was around $600 and other …
read moreJeff, thank you for the oppportunity to take care of your glass repair! We do our best to provide fast, professional service at a fair value so this feedback is great to get!
Dee and Jevon did a great job taking care of a glass patio door for one of my residents. Fast, professional service. Highly recommend.
Cameron, thank you for your review and business! We appreciate it and am happy to hear the patiol door has been fixed for your tenant and property!
Ulises and Randy did a spectacular job replacing our windows. They had excellent communication, were on time and worked quickly. They were courteous and cleaned up after they left. They even swept the street before leaving! Beautiful job! …
read moreTimothy, thank you for the review! We will make sure to let Ulises and Randy know they did great work! We have a great group of Specilaists that make a point of going above and beyond just replacing glass!
Wonderful experience and really happy with the end product! We ordered a custom in-glass dog door for our patio sliding glass door, and Glass Doctor recommended a great product and took care of everything. I'm docking 1 star only because …
read moreJason, thank you for the feedback and your business! Enjoy the Pet Door it is a great product!
Words cannot fully describe the absolutely amazing service provided by Zack and Shawn. They totally exceeded expectations !!
The window installation was completed very professionally with utmost care. I had to bring a large couch in when …
read moreVijay, thank you so much for your detailed feedback! Our Team is trained that our product is "how the customer feels when we are done" and we just happen to do glass repair. It is so much fun to share with the Team reviews like this were they delivered! They will be excited and we all appreciate your business!
Shawn and Zach showed up on time and had the window installed super quick. Super professional and they even swept up the old glass that was on the ground from me breaking the window. 10/10 highly recommend! Thanks again guys!
Manny, Happy New year and thank you for allowing us to "Fix Your Panes!"
Zach and Shawn were quick and efficient! They also cleaned up the broken glass in the driveway! A great team and great place! Will definitely be using them in the future!
Sadie, thank you for your review! Our Specialists do their best to leave your property repaired and cleaner than it was!
I recently had glass doctor replace most of the windows in my house. They were competitively priced, patient while I decided, and then quick and professional during install. I had a great experience and highly recommend.
Katie, thank you for trusting us to work on your home and thank you for the feedback. Have a great 2025!
I had my bedroom window mysteriously shatter the week before Christmas in north bend. I called at least 6 window repair companies and SGD was the first to say “no problem”. Not only did they say yes, but the kindness and genuine desire to …
read moreJosie, thank you for your detialed feedback! I look forward to sharing it with our team that you appreciated all of there great attitudes as we are very proud of our quality people! I am sorry to hear you had to deal with broken glass during Christmas but appreciate the opportunity to "Fix Your Panes" Have a great 2025!
The team of installers did a great job, very respectful and attentive to their work. I will definitely call Glass Doctor for future projects. I recommend you check them out for your glass needs. Jim G in Maple Valley
Jim, thank you for the nice recognition of our installers! We truly appreciate the opportunity to be your service provider for your glass neeeds!
Jevon and Dee were amazing. Great communication and very professional. The glass looked great and Jevon made sure it fit perfectly. Thank you both so much. I will recommend Glass Doctor always!
Dave, thank you for the feedback and reveiw. We work really hard to make sure we communicate well and are easy to do business with. We could not do it without great team members like Jevon and Dev so thank you for noticing!
Very, professional. Listened to what we wanted and did the work to a great standard. Quotation done promptly and work was carried out before the anticipated estimated time. I will definitely use Glass Doctor again
David, thank you for the positive feedback – We appreciate your business!
I recently had my cracked windshield serviced by glass doctor and I was impressed with their service. I was met by a technician named Shawn who was very helpful. He was able to give so much information on my windshield like what could’ve …
read moreWestley, thank you for the opportunity to repair your windshield! Enjoy the clear view!
We recently had Shawn and Devin from Glass Doctor of Western Washington install a bathroom shower glass door along with three window glass doors in my home, and I couldn't be happier with the results! Their professionalism and attention to …
read moreMadhuri, thank you for the nice review! Our glaziers are truly skilled craftsman that take great pride in their work. Enjoy the new enclosure and Merry Christmas!
Javon and Devonie serviced two windows at our home and they did a wonderful job! I couldn’t be happier with the service they provided, their professionalism and timeliness.
Andre, thank you for acknowledging the "Fast and Friendly Service" provided by Jevon and Devonnie and your business!
Stan and Shawn did a great job in replacing our broken church window. On time, quality work and great attitudes. Highly recommend these guys. Shawn measured some other windows with broken seals. They were bid and scheduled quickly …
read moreWilliam, thank you for your business! We appreciate the nice words for Shawn and Stan as they truly love "Fixing Panes"!
We greatly appreciate their fast and friendly service, great products and fast installations.
Thank you so much for the great team you have put together.
Erin
Erin, thank you for your business! We truly appreciate our great people and their desire to take care of our customers! Thank you for noticing!
I have used Glass Doctor a few times and have always had incredible service. All of their folks that have helped us do an awesome job. Most recently, Cassie, took my call, asked a few questions, had me send a couple pictures and she sent …
read moreNorm, thank you for the review and for being a repeat customer! We strive to make it easy to do business with us and provide "Fast and Friendly" Service. Great to hear Cassie and our team delivered once again!
Wow! Outstanding job. Shawn was very sweet and went above and beyond. I have cameras outside my house and he took the extra care to clean off the spider webs for me without me even asking! Not only that but my windows are spotless! I’ve …
read moreSareena, thank you for the great review! Our team knows that our product is "How our Customers Feels when we are Done!" and we just happen to focus on glass. They will all be excited to know that they delivered!
5 STARS from me!! Shawn was punctual, professional, and paid incredible attention to detail. My windows are now spotless, streak-free, and look brand new. They worked efficiently and left no mess behind. Excellent service at a reasonable …
read moreAshley, thank you for the 5 Stars! Shawn is one of our "Rock Stars" and represents all that Glass Doctor is about. Thank you for your reccomendation they are very important to us.
I truly had a first rate experience with Glass Doctor. I had a cracked windshield for over a year and finally decided to do something about it based on a friend's recommendation on the Glass Doctor. I called them and was able to get an appointment within a few days! The technician even came to my work to replace my windshield. It was SUPER convenient, hassle free, and they handled everything with the insurance company! The easy experience with Glass Doctor made me realize that I waited far too long to get it taken care of. Thank you Glass Doctor!
- Karina S.
Great company to work with. Matthias - my tech- was quick, efficient, and friendly. I would recommend them highly. I know they went thru some changes late last year but now they are very easy to work with. Thanks Glass Doctor
- Brian S.
Absolutely great experience! Price was right, tech was on time, great communication from the office and the job was completed as promised. My technician kept me well informed during the whole process and is a true professional! THANKS GLASS DOCTOR!!!!
- Daniel W.
We had an emergent need to get glass on an aluminum window replaced. Matthias called to say he could come out early (I barely beat him out to the house) which was awesome. Job was done in about a half an hour, payment was quick via tablet and I was back to work before lunch hour was over. Would highly recommend. Thanks again!
- Evan L.
Quick professional service and my new windshield was installed perfectly. The replacement cost was also cheaper $30-40 cheaper than Safelite.
- Dale B.
Will take insurance from anywhere on a windshield repair. They come to you - even at a hotel. They give a window and communicate well.
- Ed B.
We needed 8 new windows in our home and after several bids chose Glass Dr...Matt and Anthony were really good. On time, courteous, clean and oh yeah - the windows are freakin' gorgeous! ... it's beautiful, and I highly recommend!
- Mary W.
Called Tuesday afternoon to replace busted windshield. Quoted $100 cheaper than competition with one-year breakage warranty. Arrived next day early in the 3 hour window they said they'd come, professional and friendly tech, 45 minutes later done, credit card and electronic receipt sent from tech. Very impressed. Hope I don't need to, but would definitely use again...
- Bob C.
We had to replace Two windshields last week. I shopped for the best prices and wound up choosing Glass Doctor. Best prices and terrific service from "Israel" who installed both windshields at my workplace. Just a shout out for old fashioned good service and best prices. Thank you!
- Cindy C.
This is a great team! I was burglarized and called the Glass Doctor at 5:30 at night. It took about 2 hours, but one of their specialists arrived at my home and was very professional and empathetic. Tony was superb and obviously took genuine pride in his work. It took several hours, but he actually fabricated a new front door jamb for me on the spot! Ultimately, I cannot imagine better batch of lemonade out of these lemons.
- Rhonda M.
Our new windows are so beautiful and they've made a huge difference in the warmth & the noise level (from outside) in our home. The installers were very friendly & professional and they finished our townhouse in just 2 days. Thank you, Glass Doctor!
- Molly L.
I just had a very large window pane replaced by Glass Doctors and I am a happy customer. The installers, Mike and Brandon were terrific. They were very courteous, professional and efficient. I would highly recommend Glass Doctors to anybody needing window or pane replacement. I will call them again if I need any window repairs.
- Amy M.
Glass Doctor came and replaced my sliding glass door window after my weed eater threw a rock into it and shattered it. Matt came out for an estimate right away, was very knowledgeable and even cleaned up the mess. He came back out to install it when the glass panel was ready and did an excellent job! Great customer service and excellent work. I highly recommend them.
- Ron Y.
I had a lowlife throw a brick through my rear window taking out both the back glass and the windshield. I have never been so impressed with a glass company! The tech was wonderful! He seemed to give a darn and really showed a positive professional attitude that went miles towards making a really bad, stressful day so much better. I could not recommend them high enough! If you need glass repaired, call them first!
- Shere'e R.