Customer Testimonials
Excellent service! I was given an appointment for the next day within a very reasonable timeframe. Danny called when he was on his way. I expected to just get an estimate and then to have to wait for installation. But no, he was able to do …
read moreI have to say calling and dealing with the Glass Doctor they were very professional very polite and very specific to detail I highly recommend them
Thank you for your wonderful review, Shane! We are delighted to hear that you had a positive experience with our team. Your recommendation means a lot to us, and we look forward to serving you again in the future!
Fast installation of a new windshield. Friendly staff, overall great job.
Thank you for your kind words, Daniel. We were happy to install a new windshield on your Dakota. We're even more excited to know that you had a positive experience with our team and that the installation was quick and efficient. Your satisfaction is our priority, and we appreciate your feedback!
Good shop...all workers office and garage were so kind and friendly. Even had hot coffee while we waited. Work was great!
Thank you for your wonderful review, Sami! We're delighted to hear that you had a positive experience with our team and enjoyed the coffee while you waited. Your kind words motivate us to keep providing excellent service. We hope to see you again soon!
Glass Doctor was responsive to my request. There representative was knowledgeable about how to replace the double pane glass in my broken window. Service was efficient and professional. I would not hesitate to use Glassi Doctor for future …
read moreThank you for your positive feedback, Richard, and for choosing Glass Doctor to replace your insulated window pane! We're glad to hear that our team was responsive and knowledgeable in addressing your needs. Your satisfaction means a lot to us, and we look forward to assisting you with any future issues.
The work they do is very good and their phone customer service is above average. However, should you ever have to wait in the waiting room be prepared. It is not user-friendly, there are no comfortable seats, it is dirty, and you are …
read moreThank you for your honest feedback, Barbara. We're glad to hear that you found our work and customer service commendable. We sincerely apologize for the issues you faced in the waiting area and will work on improving this aspect of our service. Your input is valuable to us, and we hope to provide you with a better experience on your next visit.
Very professional came to me got it in quickly, and carried off the old glass , was very happy with the service . I recommend that if you need glass done on car call this company.. 😁
Thank you for your wonderful review, Sandy! We're thrilled to hear that you were satisfied with our professional service and your new windshield. Customer happiness is our top priority, and your recommendation means a lot to us. We look forward to serving you again in the future!
Within a day of my claim, my windshield was fixed! I am so impressed and grateful that it was done at the comfort of my home and in a timely manner! Thank you so much!! Highly recommend.
Thank you for your wonderful feedback, Bretta! We're thrilled to hear that we could provide you with quick and convenient service for your windshield repair. Your recommendation means a lot to us! We're here to help whenever you need us again.
Came to our home and was very professional and got it done and looks great, second time we have use them and will again.
Thank you for your wonderful review, Donna! We're glad to hear that you were satisfied with our service once again. Your continued support means a lot to us! We look forward to working with you again in the future.
Raney quickly coordinated with my insurer and Bob worked through several issues when supplier failed to deliver the glass to still do the installation on the day it was initially scheduled. Austin has been in glass business over 25 years …
read moreThank you for your wonderful review, Herbert! We're thrilled to hear that Raney, Bob, and Austin provided you with exceptional service. We strive to keep our commitments and ensure our clients are satisfied. We look forward to serving you again in the future!
Amazing savings!! Was given a huge quote from 2 separate window replacement companies that would have been a huge monthly payment… a friend told us about having their double pained argon gas windows replaced by Glass Doctor and they came …
read moreThank you for your fantastic review, Debra! We're thrilled to hear about the amazing savings and your satisfaction with our services. It's great to know that we could help you with your argon gas window replacement needs efficiently. Your recommendation means a lot to us, and we look forward to assisting you again in the future!
Great technician. Probably the best in the state.
The one that handled my two window installations was a master at his craft.
I was informed he had 20 plus years service and believe me.....it showed.
Having the best of the best …
read moreI was very satisfied with my service. It took less than half the time to replace my windshield than expected. The service man was very knowledgeable and explained everything well. Thank you so much.
Thank you for your wonderful feedback, Ann! We're thrilled to hear that you were satisfied with your windshield replacement and that our team could meet your expectations efficiently. Your appreciation means a lot to us, and we hope to serve you again in the future!
I broke the back glass on Friday afternoon and called Glass Doctor. They were able to come to my house Monday morning and replace the glass on my Jeep Grand Cherokee by 9:30 am. He was very professional, did a great job and cleaned up the …
read moreThank you for your amazing feedback, Tom! We're delighted to hear that we could assist you promptly and efficiently. Our team takes pride in providing professional service, and we appreciate your referrals. Your satisfaction is our priority!
They stated what was to be done and did what they stated they would do. They were even accurate about the time estimate.
Thank you for your wonderful review, Robert! We strive for transparency and timely service, so it’s great to hear that we met your expectations. We appreciate your trust in us and look forward to serving you again!
Everyone at Glass Doctor is very helpful. Quick to respond, showed up on time to look at my broken storefront glass. Glass arrived quickly and they installed when they said they would. I can't ask for anything better than that. They …
read moreThank you for the wonderful review, Adam! We are thrilled to hear that you had such a positive experience with our team. Your satisfaction is our priority, and we look forward to assisting you again in the future!
Great experience with Glass Doctor.Rainey really worked hard to put together a package that would work for me.Installation went perfect.The technician did the install at my home and was very knowledgeable and professional.Top shelf company!
Thank you for your wonderful review, Andy! We're delighted to hear that Rainey and our technician met your expectations with their hard work and professionalism. Your satisfaction is our priority, and we appreciate your support!
Very friendly, knowledgeable and professional. Work was done and delivered as promised. Would definitely recommend.
Thank you for your kind words, Kevin! We're thrilled to hear you had a positive experience with our team. Your recommendation means a lot to us, and we look forward to serving you again in the future!
My elderly mom needed window and door screen repair after a hail storm. Technician Dawson from Glass Doctor serviced her and did an exemplary job. I was most impressed with his kindness and patience. He went the extra mile to help my …
read moreThank you for sharing your experience, Margit! We're delighted to hear that Dawson provided exemplary service to your mom. His kindness and patience are truly appreciated, and we will make sure to pass along your compliments. We’re here to help whenever you need us!
Excellent customer service and quick response to service my window needs! Made it very easy and my window looks new, like nothing ever happened. I’ll use Glass Doctor for my window needs in the future and I recommend them to you.
Thank you for your wonderful review, Connor! We're thrilled to hear that you had a positive experience with our customer service and that your window looks like new. Your recommendation means a lot to us, and we look forward to serving you again in the future!
Advised when they were to arrive and arrived at that time. Knowledgable. Efficient. Job well done
Thank you for your kind words, Keith! We're thrilled to hear you had a positive experience with our service. Our team strives for efficiency and professionalism, and it's great to know we met your expectations. We appreciate your feedback!
After calling multiple glass companies with nobody answering or they weren’t local, Glass Doctor saved the day! Prompt, easy service and it was done right.
Thank you for your wonderful review, Katy! We're thrilled to hear that we could assist you when others couldn't. Your satisfaction is our priority, and we're glad you found our service prompt and efficient. We look forward to serving you again in the future!
It went very well the glass looks great on the door thank you so much Glass Doctor
Thank you for your wonderful review, Carol! We're thrilled to hear that you are satisfied with the glass on your door. Your appreciation means a lot to us, and we look forward to helping you again in the future!
We went with the Glass Doctor after Safelite didn't even show up. They didn't even call/text/email us to reschedule. My Mom then called the Glass Doctor and they came out 3 days later on time and did a great job for $100 less than Safelite …
read moreThank you for sharing your experience! We are glad we could meet your needs and provide you with timely service at a better price. Your recommendation means a lot to us, and we appreciate your trust in Glass Doctor.
We were on the road, far away from home when our windshield cracked. We called a few different companies, but no one was able to help us the same or next day… We called some friends in Hot Springs and they were able to set us an appointment…
read moreWe appreciate you taking the time to share your experience, Lela! It's wonderful to hear that Dawson was able to help you so quickly and get your windshield repaired. Your kind words about his hard work truly motivate our team. Thank you for choosing Glass Doctor, and we wish you safe travels!
I had a very pleasant experience with The Glass Doctor. I am old school and am super critical when it comes to customer service and Glass Doctor is definitely on par with great customer service. I am big on greetings as soon as a customer …
read moreWhat a kick to a Wednesday morning when Dawson showed up bright and early, on time and smiling! 😊 He had already accommodated my request for a schedule change the day before, and I was grateful.
Flying debris from a random tornado in …
read moreThank you for your wonderful feedback, Rebecca! We're thrilled to hear that Dawson made such a positive impression and was able to accommodate your schedule and provide thorough explanations. It's great to know that Holly was also able to assist you with care and efficiency. We appreciate your trust and look forward to continuing to serve you!
Dawson did an absolute awesome job. Was friendly, professional and just a all around A+ job.
Thank you for your wonderful feedback, Michael! We're thrilled to hear that Dawson made such a positive impact during your experience. Your kind words will definitely motivate our team to keep up the great work!
I was pleased with the wait time. After recalibrating the sensors in the new glass everything worked normally.
Thank you for your review, Viking! We're happy to hear that the recalibration of the sensors resolved the issue and that you were pleased with the wait time. Your feedback motivates us to continue providing great service. We appreciate your support!
The techs are great, they respond in within days and they fix my glass window in a timely manner. The only difficulty was getting a specific time to schedule them to come here because they just approximate the time they will get there
Thank you for your feedback, Liz! We're glad to hear that you had a positive experience with our technicians. We apologize for any inconvenience regarding scheduling due to the nature of our work we run may run into different obstacles during the day, thus making it challenging to give exact times. We appreciate your feed back, and your input is valuable to us as we strive to improve our services. We will look into narrowing down our approximate times to accommodate many more people and their schedules. Thanks, again, for choosing Glass Doctor and for taking the time to provide us your critique.
Very happy with Glass Doctor. They came to my house and fixed my windshield. It was quick and easy. I'm very happy with my new windshield.
Thank you for your wonderful review, Mike! We're delighted to hear that you were satisfied with the quick and easy service. Your happiness with your new Bronco Sport windshield means a lot to us! We hope to serve you again in the future.
Windshields replaced in both vehicles with great service! Done in timely manner, with no issues whatsoever. Would highly recommend!
We appreciate your positive feedback, Kurt! It's fantastic to hear that our team provided timely and reliable service for both of your vehicles. Thank you for recommending us; we strive to provide the best experience possible. We look forward to serving you again!
Staff was accommodating and very efficient.
Thank you for your kind words, Wayne, and for choosing Glass Doctor to replace the windshield on your Lincoln! We're thrilled to hear that our staff met your expectations with their efficiency and accommodation. Your feedback is greatly appreciated!
All things were done with excellence and professionalism!
We're delighted to hear your positive comments, Larry! Thank you for acknowledging our team's professionalism and commitment to excellence. We always enjoy getting 5 star ratings. Thanks for taking the time to give us your review.
Great customer service and prices are unbelievable.
We're delighted to hear that you enjoyed our customer service and found our pricing agreeable, Tracy. We constantly strive to ensure that our customers receive value for their money, and your feedback is a testament to that effort. Thank you!
Field tech was very professional made replacement quick the mobile service is the way to go
We're glad to hear that you had such a positive experience with our field tech, Gilberto! Thank you for appreciating our mobile service. We pride ourselves on providing professional and efficient service.
Austin did a super job replacing our windshield! Super impressed with him!
We're delighted to hear that you were impressed with the service you received from Austin. He's indeed a valuable member of our team! Thanks for the kind words and high rating, Rick. We're here if you need us in the future!
They accommodated my crazy schedule and made the process of getting a new windshield quick and painless. I ended up getting a chip in my brand new windshield the next day & they came out and fix it without issue.
Thank you so much for your positive feedback, Kayden! We're delighted to hear you found our scheduling and windshield replacement service efficient and accommodating. Your satisfaction is our number one priority, and we're happy we could promptly service you. Thanks again for choosing Glass Doctor of Central Arkansas!
On time. Tech was very nice and work was efficient. Very pleased on how quick they were able to help a stressful situation for me!
We're glad to hear that you had a positive experience, Jennifer! Our team makes every effort to provide efficient and helpful service. We're here to help you anytime, even in stressful situations, like the broken back glass that you had on your Tahoe. Thank you for working with us!
The staff was friendly, helpful and professional. They were knowledgeable in navigating the insurance claim. The work was completed in a timely manner.
That's great to hear, Daphne. We aim to maintain high standards of service and we're happy to know that you've recognized our efforts and that your were pleased with how fast we were able to obtain and install your sunroof. We appreciate your positive review!
They did a great job from contacting my insurance company to the finished product!
Thank you for your kind words, Terry, and for trusting Glass Doctor to install your sunroof. We're delighted to help you with everything, from dealing with insurance to providing the final product. Your satisfaction is our priority!
Excellent service for my vehicle windshield replacement. I wouldn’t go anywhere else for my glass needs.
Thank you for your kind words, Paul! We're thrilled to hear about your positive experience with our windshield replacement service. We look forward to continuing to serve all your glass needs in the future!
I had received an estimate months earlier but wanted to wait until after the Holidays to have this done. A tornado hit my area with a lot of tree damage , so it wasn’t a priority for months more. Love being able to clearly see out the …
read moreThanks for choosing Glass Doctor to replace the window panes in your home. Thanks, also, for our 5 star rating. It's nice to get feedback that we are doing well since we always aim for superior service.
My wife and I are very please with the service we received from everyone at Glass Doctor. Even after we had paid in full, they were happy to come back and help us make our glass shower door and enclosure even better.
We appreciate your kind review, Larry! We are thrilled to hear that you and your wife were happy with our service and that adjustments to your glass shower door and enclosure met your expectations. It was our pleasure to assist you. We are proud of our DONE RIGHT promise, and were glad for the opportunity to make sure you were DONE RIGHT
A real joy to do business with. Came to my house on time and fixed my window. Thank you!
We're delighted to know that our services met your expectations, J J. It was our pleasure to help with your window repair. Thank you for your kind words and for choosing Glass Doctor of Central Arkansas!
Dawson did a great job on my Pella window repair. Pleasant, professional. Would definitely use him again
Thank you for your kind words, Mark! We're pleased to hear of your positive experience with Dawson. We'll make sure to pass along your compliments to him. We look forward to serving you in the future.
The technicians called when they were on their way and arrived on time. Replacing the windshield and calibrating the camera was done professionally and in a timely manner. Took care of all the insurance paperwork – hassle free on my part. …
read moreI needed a custom-made doggy door. I called everywhere and could not even find anybody who would attempt the job.
Then I found the Glass Doctor. I provided the specs and Glass Doctor did the rest, design through installation in existing …
read moreService was excellent, price seemed high for what was done.
It seems for the price we should have received a whole window frame, not just a single pane.
Thank you for the feedback. Glad you were so pleased. Please share with us what would have increased the value of what you received.